Video tutorials
Social Studio and reviews
- Duration 0:57
- Audio in English
- Subtitles available
Create posts for your social media channels and manage customer reviews in one place.
Transcript
Read the full transcript
Introduction
0:00 With Social Studio you keep your shop's social media and reviews together: see what customers say, reply, and plan your content, without jumping between apps.
Your reputation at a glance
0:11 At the top you find the indicators: sentiment, engagement, your average Google rating and an overall score. Below, posts and reviews from Instagram, Facebook and Google, with alerts on what to do next.
All your reviews in one place
0:26 Filter by platform: for each review you see the rating, the text and its tone. From the menu you reply with AI, open the original or turn it into a promotion.
Alerts and quick actions
0:36 Social Studio tells you what to do next, such as the posts that work or the reviews still waiting for a reply. From the quick actions you create new content with AI, reply to comments, plan your calendar and download reports.
0:51 Try Social Studio with Puntify. Get started at puntify.it.
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Loyalty: points and rewards
Create a reward, give points to a customer by scanning their QR code and see how customers view their points and rewards.Watch the video
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Online bookings
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Queue management
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Digital menu
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Table and takeaway ordering
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Duration 0:48
Nemi, the digital assistant
Nemi answers in chat and on the phone with your shop's information and takes bookings on your behalf.Watch the video
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Email campaigns
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Your shop page
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Overview and insights
Keep an eye on your shop's performance, your customers and the visits to your page.Watch the video