For ice-cream parlours
Your ice-cream parlour, always busy Customers who come back, scoop after scoop
Bookings, digital menu, orders and points collection in a single platform. Your customers order and earn rewards without installing anything.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
On weekends the queue at the counter puts people off and they leave without ordering.
With Puntify: With table and takeaway ordering customers order from their phone and collect without queuing.
I change flavours every day and reprinting the board or the labels wastes my time.
With Puntify: With the digital menu via QR you update the day flavours in seconds and customers always see them current.
Customers come once and then never return, I have no way to make them loyal.
With Puntify: The points loyalty programme rewards repeat visits with free cones and cups and brings customers back more often.
Puntify
The Puntify services that matter in this industry
Online bookings
Take bookings for tables, tubs or events straight from your site, with no phone calls and no queues at the counter.
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Digital QR menu
Customers scan the QR code and browse every flavour, sundae and ingredient, always kept up to date in real time.
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Orders and takeaway
Manage table, takeaway and packaged-product orders, cutting mistakes during your busiest rushes.
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Points loyalty
Reward every cone and sundae with a digital points programme: no paper cards to print or lose.
Learn moreWhy Puntify
Why ice-cream parlours choose Puntify
With a single platform you manage bookings, menu, orders and loyalty without making customers install anything. One subscription instead of many disconnected tools, so you can focus on the gelato and bring people back more often.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your ice cream shop
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why an ice cream shop recovers over 8.000€ per year.
over 8.000€
Net earnings in one year
≈ 4×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 3.800€/year from calls recovered by Nemi and 7.000€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€10,800
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,750
- Net earnings in one year
- over 8.000€
1 · Calls recovered
Missed calls become customers at the counter
At peak time the phone rings unanswered: orders, availability and hours go unanswered and the customer goes elsewhere. Nemi Voce answers 24/7, even while you're serving at the counter.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 25€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back more often and spend more
With the loyalty program, whoever buys once comes back: points and rewards turn passing customers into regulars who raise the average ticket.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 12 calls/day of 2,5 minutes · ~50% missed during peak hours · average special order 67€. Numbers deliberately on the low side: in high season the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even in the evening and on peak weekends
- No more leaving the ice cream counter for the phone
- No order lost to a busy line or unanswered rings
- Orders for ice cream cakes, tubs and parties collected automatically
- Info on the day's flavors, hours and availability always up to date
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
Get started
Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
No activation fee • Cancel anytime