Your ice-cream parlour, always busy
Customers who come back, scoop after scoop
Bookings, digital menu, orders and points collection in a single platform. Your customers order and earn rewards without installing anything.
The most common headaches of running a business like yours — and how Puntify solves them.
On weekends the queue at the counter puts people off and they leave without ordering.
With Puntify: With table and takeaway ordering customers order from their phone and collect without queuing.
I change flavours every day and reprinting the board or the labels wastes my time.
With Puntify: With the digital menu via QR you update the day flavours in seconds and customers always see them current.
Customers come once and then never return, I have no way to make them loyal.
With Puntify: The points loyalty programme rewards repeat visits with free cones and cups and brings customers back more often.
The Puntify services that matter in this industry
Online bookings
Take bookings for tables, tubs or events straight from your site, with no phone calls and no queues at the counter.
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Digital QR menu
Customers scan the QR code and browse every flavour, sundae and ingredient, always kept up to date in real time.
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Orders and takeaway
Manage table, takeaway and packaged-product orders, cutting mistakes during your busiest rushes.
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Points loyalty
Reward every cone and sundae with a digital points programme: no paper cards to print or lose.
Learn moreWhy ice-cream parlours choose Puntify
With a single platform you manage bookings, menu, orders and loyalty without making customers install anything. One subscription instead of many disconnected tools, so you can focus on the gelato and bring people back more often.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
Answers when you can't: peak hours, after hours, hands full
Handles the call and the booking fully autonomously
No audio recordings: privacy guaranteed
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How much Nemi saves your ice cream shop
Real numbers, with deliberately conservative assumptions: every figure is verifiable. That's why an ice cream shop recovers over 4.300€ per year.
Missed calls become customers at the counter
At peak time the phone rings unanswered: orders, availability and hours go unanswered and the customer goes elsewhere. Nemi Voce answers 24/7, even while you're serving at the counter.
≈ 36 missed calls per month: 35% become customers × 25€ average value.
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
Customers come back more often and spend more
With the loyalty program, whoever buys once comes back: points and rewards turn passing customers into regulars who raise the average ticket.
Customers enrolled in the loyalty program spend ~10% more: we count only the margin on the incremental turnover, already net of rewards.
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 12 calls/day of 2,5 minutes · ~50% missed during peak hours · average special order 67€. Numbers deliberately on the low side: in high season the savings grow.
And beyond the numbers, all the benefits
Answer 24/7, even in the evening and on peak weekends
No more leaving the ice cream counter for the phone
No order lost to a busy line or unanswered rings
Orders for ice cream cakes, tubs and parties collected automatically
Info on the day's flavors, hours and availability always up to date
Filters spam and sales calls
Professional image: you always answer, right away
Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
See pricingReady to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.