For cafes
A faster cafe and customers who come back
From breakfast to aperitivo, Puntify brings bookings, digital menu, orders and loyalty together in one place. Your customers order and earn points without downloading anything.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
In the morning a queue builds at the counter and I lose customers who have no time to wait for a coffee.
With Puntify: With takeaway orders from the QR digital menu customers order before arriving and pick up instantly with no queue.
I change prices and products often but reprinting the menus every time costs me time and money.
With Puntify: The QR digital menu updates in an instant from the dashboard, with nothing to reprint.
I get plenty of passing customers but few come back and I have no way to build loyalty.
With Puntify: The points loyalty program rewards every purchase and gives customers a real reason to return.
Puntify
The Puntify services that matter in this industry
Online bookings
Take table bookings and appointments straight from your cafe website, around the clock, with no phone calls to handle.
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QR digital menu
Customers scan the QR code at the table and browse an always up to date menu, with photos, prices and allergens, and no reprinting.
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Table and takeaway orders
Handle table, takeaway and product orders right from the customer's phone, cutting wait times and queues at the counter.
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Digital points loyalty
Reward regulars with a digital points loyalty program: no paper cards to lose, everything on the customer's phone.
Learn moreWhy Puntify
Why cafes choose Puntify
One platform for bookings, menu, orders and loyalty, with a single subscription. No app for customers to install and no separate tools to pay for. More loyal customers and less time spent juggling everything.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your bar
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a bar recovers over 8.000€ per year.
over 8.000€
Net earnings in one year
≈ 4×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 3.800€/year from calls recovered by Nemi and 7.000€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€10,800
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,750
- Net earnings in one year
- over 8.000€
1 · Calls recovered
Missed calls become customers at the counter
At peak time the phone rings unanswered: orders, availability and hours go unanswered and the customer goes elsewhere. Nemi Voce answers 24/7, even while you're serving at the counter.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 25€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back more often and spend more
With the loyalty program, whoever buys once comes back: points and rewards turn passing customers into regulars who raise the average ticket.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 310 working days/year · 14 calls/day of 2,5 minutes · ~45% missed during peak hours · average group spend 77€. Numbers deliberately on the low side: with more events the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even before opening and after closing
- No more leaving the counter for the phone
- No booking lost to a busy line or unanswered rings
- Table, aperitif and event bookings collected automatically
- Info on hours, menu and availability always up to date
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
Get started
Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
No activation fee • Cancel anytime