A faster cafe
and customers who come back
From breakfast to aperitivo, Puntify brings bookings, digital menu, orders and loyalty together in one place. Your customers order and earn points without downloading anything.
The most common headaches of running a business like yours — and how Puntify solves them.
In the morning a queue builds at the counter and I lose customers who have no time to wait for a coffee.
With Puntify: With takeaway orders from the QR digital menu customers order before arriving and pick up instantly with no queue.
I change prices and products often but reprinting the menus every time costs me time and money.
With Puntify: The QR digital menu updates in an instant from the dashboard, with nothing to reprint.
I get plenty of passing customers but few come back and I have no way to build loyalty.
With Puntify: The points loyalty program rewards every purchase and gives customers a real reason to return.
The Puntify services that matter in this industry
Online bookings
Take table bookings and appointments straight from your cafe website, around the clock, with no phone calls to handle.
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QR digital menu
Customers scan the QR code at the table and browse an always up to date menu, with photos, prices and allergens, and no reprinting.
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Table and takeaway orders
Handle table, takeaway and product orders right from the customer's phone, cutting wait times and queues at the counter.
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Digital points loyalty
Reward regulars with a digital points loyalty program: no paper cards to lose, everything on the customer's phone.
Learn moreWhy cafes choose Puntify
One platform for bookings, menu, orders and loyalty, with a single subscription. No app for customers to install and no separate tools to pay for. More loyal customers and less time spent juggling everything.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
Answers when you can't: peak hours, after hours, hands full
Handles the call and the booking fully autonomously
No audio recordings: privacy guaranteed
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How much Nemi saves your bar
Real numbers, with deliberately conservative assumptions: every figure is verifiable. That's why a bar recovers over 5.400€ per year.
Missed calls become customers at the counter
At peak time the phone rings unanswered: orders, availability and hours go unanswered and the customer goes elsewhere. Nemi Voce answers 24/7, even while you're serving at the counter.
≈ 36 missed calls per month: 35% become customers × 25€ average value.
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
Customers come back more often and spend more
With the loyalty program, whoever buys once comes back: points and rewards turn passing customers into regulars who raise the average ticket.
Customers enrolled in the loyalty program spend ~10% more: we count only the margin on the incremental turnover, already net of rewards.
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 310 working days/year · 14 calls/day of 2,5 minutes · ~45% missed during peak hours · average group spend 77€. Numbers deliberately on the low side: with more events the savings grow.
And beyond the numbers, all the benefits
Answer 24/7, even before opening and after closing
No more leaving the counter for the phone
No booking lost to a busy line or unanswered rings
Table, aperitif and event bookings collected automatically
Info on hours, menu and availability always up to date
Filters spam and sales calls
Professional image: you always answer, right away
Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
See pricingReady to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.