For florists
Your florist shop, always in bloom Loyal customers, bouquet after bouquet
Points collection, a digital catalogue, an AI assistant and reviews in a single platform. You build loyalty and show your arrangements without making anyone install an app.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
For weddings and arrangements customers want to see examples but I have no easy way to show them.
With Puntify: With the digital catalogue via QR you show arrangements and bouquets with photos always updated on the customer phone.
I get requests at all hours about deliveries and prices and after hours I lose many opportunities.
With Puntify: The AI assistant Nemi answers about deliveries and prices via chat and Telegram around the clock even when closed.
Customers only come for special occasions and between one celebration and the next they forget me.
With Puntify: The points loyalty programme rewards every purchase and makes them choose you even for small everyday gifts.
Puntify
The Puntify services that matter in this industry
Points loyalty
Reward every bouquet and arrangement with a digital points programme: no paper cards to print or lose.
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Digital QR catalogue
Customers scan the QR code and browse bouquets, plants and arrangements with prices and availability always up to date.
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Nemi AI assistant
Nemi answers via chat and Telegram 24/7 about arrangements, deliveries and special occasions, even after hours.
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Reviews and social
Collect customer reviews and manage your shop's online presence, showing off the beauty of your creations.
Learn moreWhy Puntify
Why florists choose Puntify
With a single platform you manage loyalty, catalogue, an AI assistant and reviews without making customers install anything. One subscription instead of many separate tools, so you build loyalty with people buying flowers for every occasion and give your creations visibility.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your florist business
Between a bouquet to arrange and a delivery to make, the phone rings unanswered and the order goes to the florist next door. With conservative, verifiable assumptions, a florist recovers over 9.000€ per year by having Nemi answer for them.
over 9.000€
Net earnings in one year
≈ 4.4×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 7.600€/year from calls recovered by Nemi and 5.300€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€12,900
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,950
- Net earnings in one year
- over 9.000€
1 · Calls recovered
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 50€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 15 calls/day · ~40% missed while arranging bouquets or out on delivery · orders for deliveries, anniversaries and occasions (birthdays, funerals, weddings).
And beyond the numbers, all the benefits
- Answer 24/7, even at night, on weekends and on peak days
- No more interrupting bouquet arranging for the phone
- No order lost to a busy line or unanswered rings
- Orders, deliveries and follow-ups collected automatically
- Handle the Valentine's Day and Mother's Day peaks without missing calls
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
Get started
Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
No activation fee • Cancel anytime