Nemi is your assistant.
Management, calls, campaigns.
Puntify's digital assistant: it manages your venue from chat and a dedicated Telegram channel, answers the phone for bookings and information, and calls back the customers in your campaigns. Always in agreement with you.
Free call · Talk to Nemi in 2 minutes · No commitment
One assistant, three areas
Nemi always works in agreement with you: you decide what it can do, it carries it out.
Venue management
Everything you do in the back office, Nemi can do too, in agreement with you: from the in-app chat or from your venue's dedicated Telegram channel, managed by Puntify.
Inbound calls
It answers the phone 24/7: bookings, information and custom solutions agreed with Puntify. Billed pay-as-you-go, with a dedicated rate plan.
Outbound calls
It calls back the customers in your predefined campaigns. Coming soon, with a dedicated pay-as-you-go rate plan.
How Nemi works
Three simple steps. No change to your phone number.
The customer calls
The phone rings as usual. If you don't answer within a few rings, Nemi takes the call seamlessly.
Nemi handles the request
It understands what the customer wants, answers questions, takes bookings and collects the needed details naturally.
You get the summary
Instant notification via email or Telegram with all the details. No missed calls, ever again.
What Nemi can do
A complete assistant, always available, always professional.
Answers 24/7
Never lose a customer, even at midnight or on Sunday.
Books appointments and tables
Manages your calendar directly during the call.
Collects GDPR-compliant contacts
Name, phone, request: all transcribed and structured.
Email and Telegram notifications
Immediate summary on every channel you prefer.
Multilingual (up to 20 languages)
Replies in Italian, English and many other languages automatically.
Filters spam calls
Recognises and blocks bots before you have to answer.
Zero audio recordings
Text transcription only. Privacy guaranteed for you and your customers.
Analytics dashboard
How many calls, from where, at what times. Real data for better decisions.
Nemi respects your customers' privacy. And yours.
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No audio recording of calls — ever
Call audio is never saved on any server, in any format.
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Text transcription only, kept for 30 days, then automatically deleted
You know exactly what is kept and for how long, with no ambiguity.
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GDPR-ready: privacy notices and DPA included in the plan
All compliance documents are already in place. No lawyer needed to get started.
Choose your Nemi plan
All plans include a dedicated +39 number, activation in 3 days and immediate cancellation.
Nemi Start
- Dedicated +39 number
- 24/7 answering
- Autonomous bookings
- Email/Telegram notifications
- Multilingual IT/EN
- Basic analytics dashboard
- 1 location
Nemi Pro
- Everything in Start
- 350 minutes/month included
- Extended multilingual (20 languages)
- Automatic outbound confirmations
- Anti-spam filter
- Voice customisation
- 50 outbound SMS/month
- Advanced dashboard
- Up to 3 locations
Nemi Business
- Everything in Pro
- 800 minutes/month included
- On-call cascade (up to 4 numbers)
- Integrated Nemi Telegram agent
- 200 outbound SMS/month
- Full dashboard + export
- Unlimited multi-location
Extra minutes: +200 min €29 · +500 min €65 · pay-as-you-go €0.20/min
Nemi works for your industry
It automatically adapts to your type of business, your tone, your hours.
Restaurants & Bars
Books tables, manages takeaway orders, answers on hours and menu.
Hairdressers & Beauty
Books appointments, manages the calendar, sends automatic reminders.
Medical & Health Practices
Takes visit bookings, provides information on hours and services.
Garages & Auto
Manages service appointments, collects quote requests.
Retail stores
Answers on hours, product availability and collects requests.
Veterinarians
Schedules visits, manages emergencies, answers on hours and services.
Laundries & Services
Manages requests, confirms delivery times, collects bookings.
Other
Nemi adapts to any type of business with a quick setup.
Who already uses Nemi
"Before Nemi I lost 5-6 bookings a day. Now I do not lose any."
"Now when a client calls while I am with another client, Nemi takes the appointment. Simple."
"The idea of not recording audio convinced me. With my patients, privacy comes first."
Frequently asked questions
Can't find the answer? Write to us at info@puntify.it
Your phone never stops answering.
Try Nemi for a full month for €9.90. Cancel anytime.