For beauty salons
A diary that stays full and clients who stay loyal
Take bookings online, reward your regulars and manage your reputation from one place. With Nemi booking appointments and answering questions even at night.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
I spend half the day on the phone taking appointments instead of being with my clients.
With Puntify: With online booking clients choose treatment and time themselves and you free up the phone.
Clients forget their appointment or cancel at the last minute leaving gaps in my schedule.
With Puntify: The Nemi AI assistant handles confirmations and questions via chat and Telegram 24 hours a day reducing no-shows.
I struggle to get clients to return regularly between one treatment and the next.
With Puntify: The points loyalty program rewards every treatment and encourages clients to book again.
Puntify
The Puntify services that matter in this industry
Online bookings
Clients book treatments and appointments straight from the salon website, around the clock, cutting phone calls and gaps in the diary.
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Digital points loyalty
Reward regulars with a digital points loyalty program: no paper cards, everything on the client's phone with every treatment.
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Nemi, AI assistant
Nemi answers by chat and Telegram 24/7 about treatments, prices and availability, even when the salon is closed.
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Reviews and social
Collect reviews and manage your online and social presence from the platform, to show your results and attract new clients.
Learn moreWhy Puntify
Why beauty salons choose Puntify
One platform for bookings, loyalty, AI assistant and reviews, with a single subscription. Clients install no app and you manage your diary and reputation from one place. More appointments, more loyal clients and less time on the phone.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi earns your beauty center
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a beauty center recovers over 12.000€ per year.
over 12.000€
Net earnings in one year
≈ 7.6×Return on investmentThe math, fully transparent
- Estimated annual earningsThe sum of 10.200€/year from calls recovered by Nemi and 4.200€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€14,400
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€1,950
- Net earnings in one year
- over 12.000€
1 · Calls recovered
Missed calls become appointments
While your hands are busy the phone rings unanswered and the customer books at another salon. Nemi Voce answers and takes appointments 24/7.
- 54missed calls/month
- 35%become customers
- 19new customers/month
- 45€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back more often
With the loyalty program you shorten the time between appointments: points, rewards and reminders bring customers back more often and fill the chairs.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 12 calls/day of 3 minutes · ~30% missed while working in the treatment room · 5 appointment reminders a day to send. Numbers deliberately on the low side: with a busier center the earnings grow.
And beyond the numbers, all the benefits
- Answers 24/7, even in the evening and on weekends
- No more interrupting the treatment for the phone
- Fewer no-shows thanks to automatic reminders
- Bookings and follow-ups collected automatically
- Filters spam and sales calls
- Professional image: you always answer, right away
- More loyalty: every client always looked after
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
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