For jewellers
A jewellery shop that shines online too
Build customer loyalty, showcase your collections and manage your reputation from one place. With Nemi answering questions about your pieces 24/7.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
Customers constantly ask me about availability and prices of pieces even when the shop is closed.
With Puntify: The Nemi AI assistant answers about pieces and availability via chat and Telegram 24 hours a day even after hours.
I want to show new collections but reprinting the catalogue for every new arrival is too expensive.
With Puntify: The QR digital catalogue shows every collection and updates in an instant with no printing costs.
I sell high-value items but customers buy only once and I have no way to bring them back.
With Puntify: The points loyalty program rewards every purchase and creates a reason to return for gifts and anniversaries.
Puntify
The Puntify services that matter in this industry
Digital points loyalty
Reward loyal customers with a digital points program: no paper cards, everything on the phone with every purchase at the shop.
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QR digital catalogue
Customers scan the QR code and browse your collections with always up to date photos, prices and details, in store or from home.
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Nemi, AI assistant
Nemi answers by chat and Telegram 24/7 about pieces, availability and delivery times, even when the shop is closed.
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Reviews and social
Collect reviews and manage your online and social presence from the platform, to grow your brand and attract new customers.
Learn moreWhy Puntify
Why jewellers choose Puntify
One platform for loyalty, digital catalogue, AI assistant and reviews, with a single subscription. Customers install no app and you manage your online showcase and reputation from one place. More loyal customers and a brand that gets noticed.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your jewelry store
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a jewelry store recovers over 9.000€ per year.
over 9.000€
Net earnings in one year
≈ 4.4×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 7.600€/year from calls recovered by Nemi and 5.300€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€12,900
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,950
- Net earnings in one year
- over 9.000€
1 · Calls recovered
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 50€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 10 calls/day of 3 minutes · ~30% missed while assisting a customer · 4 «repairs ready» notices a day to send. Numbers deliberately on the low side: with a busier jewelry store the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even when the store is closed and on weekends
- No more leaving the customer at the counter for the phone
- No customer lost to a busy line or unanswered rings
- Private appointments and recalls collected automatically
- Automatic «repair ready» notification: faster pickups, happier customers
- Filters spam and sales calls
- Refined image: you always answer, with the care your customer expects
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
Get started
Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
No activation fee • Cancel anytime