A jewellery shop that shines
online too
Build customer loyalty, showcase your collections and manage your reputation from one place. With Nemi answering questions about your pieces 24/7.
The most common headaches of running a business like yours — and how Puntify solves them.
Customers constantly ask me about availability and prices of pieces even when the shop is closed.
With Puntify: The Nemi AI assistant answers about pieces and availability via chat and Telegram 24 hours a day even after hours.
I want to show new collections but reprinting the catalogue for every new arrival is too expensive.
With Puntify: The QR digital catalogue shows every collection and updates in an instant with no printing costs.
I sell high-value items but customers buy only once and I have no way to bring them back.
With Puntify: The points loyalty program rewards every purchase and creates a reason to return for gifts and anniversaries.
The Puntify services that matter in this industry
Digital points loyalty
Reward loyal customers with a digital points program: no paper cards, everything on the phone with every purchase at the shop.
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QR digital catalogue
Customers scan the QR code and browse your collections with always up to date photos, prices and details, in store or from home.
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Nemi, AI assistant
Nemi answers by chat and Telegram 24/7 about pieces, availability and delivery times, even when the shop is closed.
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Reviews and social
Collect reviews and manage your online and social presence from the platform, to grow your brand and attract new customers.
Learn moreWhy jewellers choose Puntify
One platform for loyalty, digital catalogue, AI assistant and reviews, with a single subscription. Customers install no app and you manage your online showcase and reputation from one place. More loyal customers and a brand that gets noticed.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
Answers when you can't: peak hours, after hours, hands full
Handles the call and the booking fully autonomously
No audio recordings: privacy guaranteed
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How much Nemi saves your jewelry store
Real numbers, with deliberately conservative assumptions: every figure is verifiable. That's why a jewelry store recovers over 11.000€ per year.
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
≈ 36 missed calls per month: 35% become customers × 50€ average value.
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
Customers enrolled in the loyalty program spend ~10% more: we count only the margin on the incremental turnover, already net of rewards.
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 10 calls/day of 3 minutes · ~30% missed while assisting a customer · 4 «repairs ready» notices a day to send. Numbers deliberately on the low side: with a busier jewelry store the savings grow.
And beyond the numbers, all the benefits
Answer 24/7, even when the store is closed and on weekends
No more leaving the customer at the counter for the phone
No customer lost to a busy line or unanswered rings
Private appointments and recalls collected automatically
Automatic «repair ready» notification: faster pickups, happier customers
Filters spam and sales calls
Refined image: you always answer, with the care your customer expects
Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
See pricingReady to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.