Industry · Beach clubs
Your beach club, managed from the umbrella to the order on the beach
Umbrella and sunbed bookings, orders straight from the sunbed, customers who come back every summer: Puntify brings everything a beach club needs into one platform — no more separate, disconnected tools.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
Early in the morning a queue forms for the umbrellas and managing first come first served creates arguments with customers.
With Puntify: With online booking customers reserve umbrella and loungers in advance from their phone, with no queue or arguments in the morning.
Customers want to order from the bar without leaving their umbrella and the waiters go back and forth wasting time.
With Puntify: With the digital menu via QR and orders customers order food and drinks straight from their umbrella.
The regular season customers are few and day visitors go wherever, I have no way to make them come back.
With Puntify: The points loyalty program rewards every visit and every order, giving customers a reason to return to your beach club.
Puntify
The Puntify services that matter in this industry
Umbrella & sunbed booking
Interactive beach map: the customer picks spot and dates, you see in real time what's free and what's taken.
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Orders on the beach
Customers order from the sunbed with a QR; the order lands on the bar and kitchen screen and is delivered with no queue at the counter.
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Seasonal loyalty
Points and rewards for returning guests: turn occasional visitors into loyal customers, season after season.
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Nemi, the AI assistant
It answers the phone for bookings and information even at summer peaks, and helps you manage the club from chat.
Learn moreWhy Puntify
Why beach clubs choose Puntify
Few management tools truly think about beach clubs: umbrella maps, seasons, sunbed orders and loyalty usually require separate tools. Puntify unifies them, with a single free app for your customers.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your beach club
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a beach club recovers over 28.000€ per season.
over 28.000€
Net earnings in one year
≈ 12×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 25.200€/year from calls recovered by Nemi and 5.800€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€31,000
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,610
- Net earnings in one year
- over 28.000€
1 · Calls recovered
Missed calls become bookings
Every unanswered availability request is a lost booking. Nemi Voce answers 24/7 and takes bookings even when the front desk is busy.
- 60missed calls/month
- 35%become customers
- 21new customers/month
- 100€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Guests come back and book direct
With the loyalty program, guests come back and book directly with you instead of through portals: more margin, fewer commissions.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 120 days of season · 20 calls/day of 2 minutes · ~40% missed during service · 5 bookings recovered per week worth 50€. Numbers deliberately on the low side: with a larger beach club the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even at dawn, in the evening and on packed weekends
- No more leaving the umbrellas or the bar for the phone
- No booking lost to a busy line or unanswered rings
- Bookings for umbrellas, loungers and cabanas collected automatically
- Automatic «spot reserved» confirmation: fewer cancellations, more attendance
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Activate Puntify and manage bookings, orders and loyalty from a single platform.
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