Video tutorials
Overview and insights
- Duration 0:51
- Audio in English
- Subtitles available
Keep an eye on your shop's performance, your customers and the visits to your page.
Transcript
Read the full transcript
Introduction
0:00 With Overview and Insights you keep an eye on how your business is doing: revenue, orders, bookings and customers, with suggestions on what to do.
Your business at a glance
0:10 Overview brings all your points of sale together: revenue, orders, bookings, covers, loyalty customers and reviews, compared with the previous period, plus your daily revenue trend.
What is changing
0:23 In Insights you see customers, revenue and average spend compared with last week, plus alerts on opportunities: for example a day quieter than usual, worth boosting with a promotion.
When and who comes back
0:34 Further down you discover your best time slots and days, your active, new and inactive customers, and how much your regulars and VIPs are worth. Get to know your business numbers with Puntify. Get started at puntify.it.
Duration 1:01
Loyalty: points and rewards
Create a reward, give points to a customer by scanning their QR code and see how customers view their points and rewards.Watch the video
Duration 1:07
Online bookings
Set up services and staff: customers book from your shop page and the appointment lands in your calendar with reminders.Watch the video
Duration 0:57
Queue management
Create a queue, let customers take a number with the QR code, call the next one and show the turns on the waiting room screen.Watch the video
Duration 0:56
Digital menu
Build your menu with sections, dishes, photos and allergens, and bring it to every table with a QR code.Watch the video
Duration 1:19
Table and takeaway ordering
Customers order from the menu at the table or for takeaway, the order reaches the till and the kitchen, then you take payment and close the bill.Watch the video
Duration 0:48
Nemi, the digital assistant
Nemi answers in chat and on the phone with your shop's information and takes bookings on your behalf.Watch the video
Duration 0:57
Social Studio and reviews
Create posts for your social media channels and manage customer reviews in one place.Watch the video
Duration 0:56
Email campaigns
Send email campaigns to your customers with ready-made templates: birthdays, lapsed customers and promotions.Watch the video
Duration 0:48
Your shop page
Polish your shop's public page on Puntify with photos, opening hours, services and your brand colour.Watch the video