The orders board (Register > Orders)

What it's for

In Register > Orders you'll find all open orders, from the online menu and from the Register, split by status. Each column has its own colour: To be confirmed (amber), In kitchen (blue), In preparation (purple), Ready (green) and Served (grey). For takeaway: Received, In preparation, Ready.

How to read it

• The columns sit on a single row. If they don't all fit, scroll sideways: at the top you can see how many orders are in the hidden columns.
• Empty columns are narrow and widen when an order arrives.
• In each column, the oldest order is at the top.
• On narrower screens (under 1100 pixels wide, for example a phone or a tablet held upright) the order cards are compact: tap one to see the details and the Open in POS button.

Waiting times

Each card shows how long the order has been waiting. The border turns amber and then red when the wait gets long:

• to be confirmed: amber after 5 minutes, red after 10;
• in kitchen or in preparation: amber after 20 minutes, red after 30;
• ready but not yet served: amber after 5 minutes, red after 10.

Moving an order forward

Tap the next-action button on the card (for example Ready): the order moves to the next column and the customer gets a notification about the new status. If you made a mistake, you have 5 seconds to tap Cancel: the status doesn't change and the customer receives nothing.

Sound for new orders

When a new order arrives, a short alert sounds. The sound turns on with your first tap on the page; use the bell to switch it on or off, and Puntify remembers your choice for your shop.

To collect

The Served · to charge column shows the total still to be collected at the top. On each card the main button is Collect.

Tip

Keep the board open on a tablet at the counter: while it's visible it refreshes by itself every 12 seconds, and the sound alerts you even when you're not looking at the screen. To open and close bills, see Using the Register.