Setting up bookings, hours and closures

Online bookings

With bookings, customers pick the day and time themselves, right from your public page. The phone stops ringing at the worst moments and you see everything in a single calendar.

Step 1 — Turn on bookings

Open the Bookings section and turn it on. Puntify creates a calendar where every request will appear, with the customer's name, time and number of guests.

Step 2 — Set your opening hours

• Define the time slots in which you accept bookings, day by day.
• Set the average duration and how often to offer a slot.
• Indicate the capacity or the number of resources available per slot.

Step 3 — Closures and exceptions

Add closures (holidays, public holidays, days off) and exceptions for individual dates or ranges: on those days no slots will be offered. You can also manually block a slot when needed.

Step 4 — Confirmations

Choose whether to accept bookings automatically or approve them one by one. The customer receives the confirmation and you find everything in the calendar, with no double bookings.

Tip

Keep your closures up to date: it's the easiest way to avoid taking bookings when you're closed.