How to enable online ordering from the menu

From menu to order

With online ordering the customer doesn't just browse the menu, they order directly from their phone. Orders arrive already written out, on a single screen, with no phone calls and no transcription errors.

Step 1 — Turn on ordering

In your shop's Menu section turn on the Online ordering option. From now on an order button will appear on your public page.

Step 2 — Choose the methods

• At the table: the customer scans the table QR and orders while seated.
• Takeaway: the customer orders and comes to pick up.
• Delivery: if you enable it, the customer enters their delivery address.

Step 3 — Receive and manage orders

Incoming orders appear in real time in your management area and, if you've set up monitors, straight in the kitchen or at the drinks station. You accept the order, prepare it and mark it as ready.

Step 4 — Hours and availability

Set the hours during which you accept orders and pause them with a tap when you're overbooked. That way you avoid receiving requests you can't fulfil.

Tip

Let customers know they can order from the QR: you'll cut queues at the counter and free up staff during busy times.