Subscription and online payments

Subscription and online payments

There are two distinct things not to confuse. The subscription is what you pay to use Puntify: you manage it under "Account → Billing". Online payments, on the other hand, are the takings you receive from customers when they book and pay online: you turn them on under "Payments" for each individual shop.

The subscription (Billing)

The Puntify subscription is a single one for your account and covers all your locations; the per-location rate goes down as the number of locations increases. The page shows:

1. Trial period: the free trial starts from sign-up, with an "Active" or "Expired" badge. Every location you invite that registers and starts paying earns you 1 extra free month of trial, up to a maximum of 5 months.
2. Plan: you can switch from "Monthly" to "Annual" and see the pricing table with the columns "# Locations", "Discount", "Monthly / location" and "Annual / location".
3. Payment method and Invoices: the card used for charges and the invoice history.

Important: this page is currently a preview. Puntify itself flags this with the note "Preview — sample data, not yet connected to Stripe.": the figures, card and invoices shown are examples and the buttons (update card, cancel subscription) don't yet make real charges.

Collecting online with Stripe (Payments)

The shop's "Payments" section is instead used to connect a connector to "collect booking payments online. The funds arrive in your account; Puntify only keeps a service fee." The available connector is Stripe (a service that handles card payments). This part is up and running:

1. Open "Payments": you see the Stripe connector with its status.
2. If it's "Not connected", tap "Connect": you're taken to the Stripe website to register your details.
3. On return, if any details are missing the status becomes "To complete" and the button is "Complete onboarding": tap it to finish the setup.
4. When everything is ready the status is "Active" and the button becomes "Manage", to open the Stripe panel.

Common questions

Why does Billing show fake figures? Because it's a preview not yet connected to Stripe, as the note on the page says: it's there to show you what the pricing plan will look like. What's the difference between Billing and Payments? Billing is what you pay for Puntify; Payments are the takings you receive from customers. How much does Puntify keep on takings? Only a service fee: the rest of the funds arrive in your account connected to Stripe. Do I have to set up Stripe for each shop? Yes: the Payments section is per location.