For pet grooming and animal care
Your grooming salon, with an always-full schedule
Online appointments, automatic reminders and customers who come back: Puntify lets you spend more time with the animals and less on the phone.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
I book grooming appointments by phone and while I am working I cannot answer those who call.
With Puntify: With online booking customers schedule the grooming themselves while you work without interruptions.
Owners write in the evening asking for prices and availability and I lose bookings if I do not reply at once.
With Puntify: The AI assistant Nemi answers prices and availability via chat and Telegram around the clock even after hours.
Customers come back irregularly and I have no way to push them towards more consistent grooming.
With Puntify: The points loyalty programme rewards repeat grooming and brings customers back more regularly.
Puntify
The Puntify services that matter in this industry
Online appointments
Owners book grooming whenever they want, see open slots and get automatic reminders: fewer no-shows.
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Loyal customers
Reward those who return regularly with points and perks: build a lasting relationship with owners and their pets.
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Always-present AI assistant
Nemi answers requests about services, prices and availability via chat and Telegram, even while you're busy with a client.
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Reviews and word of mouth
Reviews matter when choosing a groomer: collect them and manage your online presence automatically.
Learn moreWhy Puntify
Why groomers choose Puntify
In animal care, trust and consistency are everything. Puntify helps you fill your schedule, reduce no-shows and build customer loyalty, with bookings, loyalty and an AI assistant in one platform and a single subscription.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your grooming salon
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a grooming salon recovers over 12.000€ per year.
over 12.000€
Net earnings in one year
≈ 7.6×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 10.200€/year from calls recovered by Nemi and 4.200€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€14,400
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€1,950
- Net earnings in one year
- over 12.000€
1 · Calls recovered
Missed calls become appointments
While your hands are busy the phone rings unanswered and the customer books at another salon. Nemi Voce answers and takes appointments 24/7.
- 54missed calls/month
- 35%become customers
- 19new customers/month
- 45€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back more often
With the loyalty program you shorten the time between appointments: points, rewards and reminders bring customers back more often and fill the chairs.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 10 calls/day of 3 minutes · ~40% missed while working with the dog · average ticket 38€. Numbers deliberately on the low side: with more appointments the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even in the evening and on weekends
- No more interrupting grooming for the phone
- No customer lost to a busy line or unanswered rings
- Bookings and follow-ups collected automatically
- Automatic «your dog is ready» notification: more turnover, less waiting
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
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