For law firms
Your firm's diary under control and clients always looked after
Take consultation requests online, build client loyalty and manage your reputation from one place. With Nemi answering and booking appointments 24/7.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
The front desk is swamped with calls to set up meetings and potential clients wait far too long.
With Puntify: With online booking clients schedule their first consultation themselves picking an available date and time.
I get the same generic questions after hours and answering everyone takes time away from casework.
With Puntify: The Nemi AI assistant answers clients preliminary questions via chat and Telegram 24 hours a day.
Clients rely on word of mouth but online the firm has little visibility and no reviews.
With Puntify: The reviews and online presence tools build the firm reputation and attract new clients.
Puntify
The Puntify services that matter in this industry
Online consultation booking
Clients book consultations and appointments straight from the firm website, around the clock, cutting phone calls and front desk time.
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Digital points loyalty
Build loyalty with clients who rely on your firm through a digital points program: no paper cards, everything on the client's phone.
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Nemi, AI assistant
Nemi answers by chat and Telegram 24/7 about practice areas, how you work and availability, screening requests before the first contact.
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Reviews and social
Collect reviews and manage your online and social presence from the platform, to strengthen your reputation and win new clients.
Learn moreWhy Puntify
Why law firms choose Puntify
One platform for bookings, loyalty, AI assistant and reviews, with a single subscription. Clients install no app and you manage your diary and reputation from one place. More consultations booked and less time spent on the front desk.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your law firm
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a law firm recovers over 35.000€ per year.
over 35.000€
Net earnings in one year
≈ 16×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 30.200€/year from calls recovered by Nemi and 7.200€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€37,400
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,390
- Net earnings in one year
- over 35.000€
1 · Calls recovered
Missed calls become acquired customers
A quote or a request you can't call back is a lost customer. Nemi Voce always answers, qualifies the request and schedules the appointment, even after hours.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 200€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back and recommend you
With the loyalty program, customers come back for new jobs and bring you new contacts: steadier relationships and more recurring revenue.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 250 working days/year · ~8 calls/day of 3 minutes · ~30% missed while you're in a hearing, in a meeting or with clients · daily notifications of appointments and case updates. Numbers deliberately on the low side: with a busier firm the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even at night and on weekends
- No more interrupting hearings and meetings for the phone
- No customer lost to a busy line or unanswered rings
- Appointments and recalls collected automatically
- Automatic appointment confirmations and case updates
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
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