For dental practices
Your dental practice, a smarter schedule
Take appointment requests online, build patient loyalty and manage reviews and social from one dashboard, without tying up the front desk.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
My receptionist spends half the day on the phone setting and rescheduling appointments.
With Puntify: With online bookings patients pick an available visit themselves and you lighten the front desk workload.
Patients write after hours for information and only get an answer the next day.
With Puntify: The Nemi AI assistant answers patient questions on chat and Telegram 24/7, even when the practice is closed.
Happy patients do not leave reviews and online the practice looks quiet.
With Puntify: Puntify helps you collect reviews from satisfied patients and strengthen your online reputation.
Puntify
The Puntify services that matter in this industry
Online appointments
Patients request visits and check-ups from your website around the clock, cutting phone calls and no-shows.
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Loyalty programme
Reward patients who keep up with hygiene and regular check-ups using a digital points programme, with no paper cards.
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Nemi AI assistant
Nemi answers patients via chat and Telegram 24/7 about hours, treatments and availability, easing the load on reception.
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Reviews and social
Collect reviews from satisfied patients and manage the practice's online and social presence from the platform.
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Queue Management
Ticket from a kiosk or smartphone and a turn monitor: no lines, a calmer wait and more efficient staff.
Learn moreWhy Puntify
Why dental practices choose Puntify
Appointments, loyalty, AI assistant and online reputation in one platform, with a single subscription. Less load on reception and patients who stay loyal over time.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your dental practice
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a dental practice recovers over 53.000€ per year.
over 53.000€
Net earnings in one year
≈ 13×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 45.400€/year from calls recovered by Nemi and 12.600€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€58,000
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€4,510
- Net earnings in one year
- over 53.000€
1 · Calls recovered
Missed calls become booked patients
When you're with a patient or the line is busy, whoever calls books at another practice. Nemi Voce answers 24/7 — even in the evening and on weekends — and schedules the appointments.
- 90missed calls/month
- 35%become customers
- 32new customers/month
- 120€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Patients keep up with recalls and come back
With the loyalty program and automatic reminders, patients keep up with recalls, check-ups and treatment plans: more continuity, fewer missed appointments.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 250 working days/year · 20 calls/day of 3 minutes · ~30% missed while at the chair · recalls and appointment confirmations to handle. Numbers deliberately on the low side: with more chairs and more volume the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even at night and on weekends, with info for emergencies
- No more interrupting the visit for the phone
- No patient lost to a busy line or unanswered rings
- Appointments and hygiene recalls collected automatically
- Appointment reminders and confirmations: fewer empty chairs
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings of patients
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
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