For accounting firms
Your accounting firm, always in order Clients looked after, deadline after deadline
Bookings, points collection, an AI assistant and reviews in a single platform. You organise appointments and follow up with clients without making anyone install an app.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
Clients call to book an appointment in the busiest periods and the office gets clogged up.
With Puntify: With online booking clients schedule appointments themselves and the office organises itself without phone calls.
I always get the same questions about deadlines and documents to bring and answering steals precious time.
With Puntify: The AI assistant Nemi answers recurring questions on deadlines and documents via chat and Telegram around the clock.
Happy clients recommend me by word of mouth but leave no online reviews and I struggle to get known.
With Puntify: With reviews and online presence you invite satisfied clients to review you and attract new contacts.
Puntify
The Puntify services that matter in this industry
Online bookings
Take requests for appointments and consultations from your site around the clock, with a tidy schedule and fewer front-desk calls.
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Points loyalty
Reward renewals and consultation packages with a digital points programme, with no paper cards to hand out.
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Nemi AI assistant
Nemi answers via chat and Telegram 24/7 about services, deadlines and required documents, easing the firm's repetitive questions.
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Reviews and social
Collect client reviews and manage your firm's online presence, building trust with people looking for a professional.
Learn moreWhy Puntify
Why accounting firms choose Puntify
With a single platform you manage bookings, loyalty, an AI assistant and reviews without making clients install anything. One subscription instead of many separate tools, so you organise appointments and give the firm a professional, modern image.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your practice
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why an accounting firm recovers over 35.000€ per year.
over 35.000€
Net earnings in one year
≈ 16×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 30.200€/year from calls recovered by Nemi and 7.200€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€37,400
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,390
- Net earnings in one year
- over 35.000€
1 · Calls recovered
Missed calls become acquired customers
A quote or a request you can't call back is a lost customer. Nemi Voce always answers, qualifies the request and schedules the appointment, even after hours.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 200€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back and recommend you
With the loyalty program, customers come back for new jobs and bring you new contacts: steadier relationships and more recurring revenue.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 250 working days/year · ~14 calls/day of 3 minutes · ~30% missed during deadline peaks or while you're with a client · daily reminders of deadlines and appointments. Numbers deliberately on the low side: in the thick of tax season the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even at night and on weekends
- No more interrupting work for the phone under deadline
- No customer lost to a busy line or unanswered rings
- Appointments and recalls collected automatically
- Deadline and appointment reminders sent automatically
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
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