More jobs booked
fewer calls to handle
Take job requests online, build customer loyalty and manage your reputation from one place. With Nemi answering and collecting requests 24/7.
The most common headaches of running a business like yours — and how Puntify solves them.
I am always under a sink or up a ladder and I miss calls from new clients who then call someone else.
With Puntify: The Nemi AI assistant answers clients via chat and Telegram 24 hours a day collecting requests while you work.
Organizing jobs by voice is chaotic and I sometimes double-book or forget an appointment.
With Puntify: With online booking clients pick the day and time slot and your jobs stay in order.
I get plenty of work by word of mouth but online I have no reviews and new clients struggle to trust me.
With Puntify: The reviews and online presence tools collect feedback from happy clients and strengthen your reputation.
The Puntify services that matter in this industry
Online job booking
Customers book jobs and appointments straight from your website, around the clock, so you plan your call outs without chasing phone calls.
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Digital points loyalty
Build loyalty with customers who call you again through a digital points program: no paper cards, everything on the customer's phone with every job.
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Nemi, AI assistant
Nemi answers by chat and Telegram 24/7, collects requests and gives first replies even while you are on a job site.
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Reviews and social
Collect reviews and manage your online and social presence from the platform, to build trust and get called by new customers.
Learn moreWhy home services choose Puntify
One platform for bookings, loyalty, AI assistant and reviews, with a single subscription. Customers install no app and you manage requests and reputation from one place. More jobs booked and less time lost on the phone.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
Answers when you can't: peak hours, after hours, hands full
Handles the call and the booking fully autonomously
No audio recordings: privacy guaranteed
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How much Nemi saves your home services business
Plumber, electrician, cleaning company or handyman: with Nemi answering the phone for you, a home services professional recovers over 10.000€ per year. Here's the math, in black and white.
Missed calls become acquired customers
A quote or a request you can't call back is a lost customer. Nemi Voce always answers, qualifies the request and schedules the appointment, even after hours.
≈ 36 missed calls per month: 35% become customers × 200€ average value.
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
Customers come back and recommend you
With the loyalty program, customers come back for new jobs and bring you new contacts: steadier relationships and more recurring revenue.
Customers enrolled in the loyalty program spend ~10% more: we count only the margin on the incremental turnover, already net of rewards.
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 250 working days per year, a handful of calls a day, many of them missed because you're on site with your hands full, average job value 120–300€. Deliberately conservative numbers: in reality the missed jobs are often more.
And beyond the numbers, all the benefits
Answers 24/7, even for night emergencies and on the weekend.
You no longer climb down the ladder or stop under the sink for the phone.
No job lost to a competitor who answered.
Automatically collects the address, the problem and the urgency.
Schedules the appointment and sends reminders to the customer.
Filters spam and sales calls—only real work reaches you.
You project a professional image even if you work alone.
Privacy-first: zero audio recordings.
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
See pricingReady to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.