For tailors & ateliers
Your atelier well organized from first fitting to delivery
Take requests for fittings and consultations online, reward loyal clients, and get found with reviews. All from one platform.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
People message me at all hours for fittings and pickups, and writing appointments in a notebook makes fittings overlap.
With Puntify: With online booking clients set their own fittings and pickups in free slots, with no overlaps in the notebook.
Customers constantly ask how the work is going or when to come by, and replying to each one takes my time away.
With Puntify: The AI assistant Nemi answers customers via chat and Telegram 24 hours a day about hours and pickup details, freeing up time to sew.
I do good tailor made work but those searching online cannot find me and nobody talks about me on the web.
With Puntify: Puntify handles reviews and online presence so anyone looking for a tailor nearby finds you and reads your customers feedback.
Puntify
The Puntify services that matter in this industry
Online appointments
Clients book fittings and consultations from your site whenever they prefer, so you manage the atelier's schedule without constant calls.
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Digital loyalty points
Reward clients who return for new creations or alterations with a digital points program, with no paper cards.
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Nemi AI assistant
Nemi answers 24/7 via chat and Telegram about work, timelines and details, and gathers clients' first requests.
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Reviews and social
Show the value of bespoke work with reviews and a curated online and social presence from the same platform.
Learn moreWhy Puntify
Why tailors choose Puntify
Appointments, loyalty, AI assistant and reviews in a single platform, with one subscription. Clients book and message you without installing any app. So you spend more time on bespoke work.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your tailor's shop
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a tailor's shop recovers over 12.000€ per year.
over 12.000€
Net earnings in one year
≈ 7.6×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 10.200€/year from calls recovered by Nemi and 4.200€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€14,400
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€1,950
- Net earnings in one year
- over 12.000€
1 · Calls recovered
Missed calls become appointments
While your hands are busy the phone rings unanswered and the customer books at another salon. Nemi Voce answers and takes appointments 24/7.
- 54missed calls/month
- 35%become customers
- 19new customers/month
- 45€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back more often
With the loyalty program you shorten the time between appointments: points, rewards and reminders bring customers back more often and fill the chairs.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 250 working days/year · 8 calls/day of 3 minutes · ~40% missed while sewing or in the fitting room · pickups/deliveries to communicate. Numbers deliberately on the low side: with more volume the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even in the evening and on weekends
- No more interrupting sewing and fittings for the phone
- No customer lost to a busy line or unanswered rings
- Appointments and recalls collected automatically
- Automatic «garment ready» notification: faster pickups, fewer garments waiting
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
No activation fee • Cancel anytime