The all-in-one tool for your perfume shop
Loyal customers and a showcase always online
Build loyalty, showcase your fragrances and answer every question from a single platform. No app to install.
The most common headaches of running a business like yours — and how Puntify solves them.
Customers try perfumes with me at leisure and then buy them online at a discount, leaving me with only the cost of the consultation.
With Puntify: With the points loyalty program you reward those who buy in store, giving a concrete reason to buy from you after the try-on.
Customers constantly ask whether I have a certain fragrance or that gift set, and every time I have to check the shelves.
With Puntify: With the digital catalog via QR customers browse perfumes, gift sets and availability straight from their phone, without having to ask you.
At Christmas and Valentine s Day I get a flood of messages asking for gift advice, and on my own I cannot answer everyone in time.
With Puntify: The Nemi AI assistant answers via chat and Telegram around the clock, handling gift advice and frequent questions even during peak periods.
The Puntify services that matter in this industry
Digital points loyalty
Reward customers who buy perfumes and cosmetics with a digital points loyalty programme. No paper cards: everything on the customer's phone.
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Digital catalogue via QR
Show fragrances, brands and new arrivals in a digital catalogue customers open with a QR. Update prices and stock in real time, no reprints.
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Nemi, the 24/7 AI assistant
Nemi answers questions about products, availability and advice via chat and Telegram, day and night. You help customers choose even when the shop is closed.
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Reviews and online presence
Collect reviews and manage your social channels from the platform. A polished showcase attracts new customers and elevates your brands.
Learn moreWhy perfume shops choose Puntify
Loyalty, catalogue, AI assistant and reviews in one platform, with a single subscription and no app for customers. You bring customers back and showcase every fragrance.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
Answers when you can't: peak hours, after hours, hands full
Handles the call and the booking fully autonomously
No audio recordings: privacy guaranteed
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How much Nemi saves your perfume shop
Real numbers, with deliberately conservative assumptions: every figure is verifiable. That's why a perfume shop recovers over 8.000€ per year.
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
≈ 36 missed calls per month: 35% become customers × 50€ average value.
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
Customers enrolled in the loyalty program spend ~10% more: we count only the margin on the incremental turnover, already net of rewards.
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 13 calls/day of 3 minutes · ~30% missed while assisting a customer · 5 «orders arrived» notices a day to send. Numbers deliberately on the low side: with a busier perfume shop the savings grow.
And beyond the numbers, all the benefits
Answer 24/7, even when the store is closed and on weekends
No more leaving the customer at the counter for the phone
No customer lost to a busy line or unanswered rings
Bookings and product requests collected automatically
Automatic «order arrived» notification: faster pickups, happier customers
Filters spam and sales calls
Professional image: you always answer, right away
Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
See pricingReady to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.