Everything for your pet shop
in one single platform
From service booking to loyalty, from the AI assistant to reviews: Puntify brings together everything your pet shop needs in a single tool.
The most common headaches of running a business like yours — and how Puntify solves them.
For grooming the phone rings all day while I am with a dog and I lose bookings because I cannot answer.
With Puntify: With online bookings customers schedule grooming themselves and you no longer stop your work for the phone.
People buy bags of kibble wherever they happen to be because prices are the same everywhere and nothing ties them to my shop.
With Puntify: The points loyalty program rewards every kibble purchase and gives customers a reason to always come back to you.
People call in the evening to ask if I have a certain food or flea treatment and when I do not answer they buy online.
With Puntify: The AI assistant Nemi answers via chat and Telegram 24 hours a day about product availability, even after hours.
The Puntify services that matter in this industry
Online bookings
Take grooming and service bookings straight from your pet shop website, with a schedule that stays up to date and no missed appointments.
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Digital points loyalty
Reward owners who return for their pets' food and accessories with a digital points program, with no paper cards to print or lose.
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AI assistant Nemi
Nemi replies via chat and Telegram 24/7 about products, brands and availability, helping customers even when your shop is closed.
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Reviews and social
Collect reviews and manage your online and social presence from the platform, to grow your pet shop's reputation.
Learn moreWhy pet shops choose Puntify
One single platform handles bookings, loyalty, the AI assistant and reviews without multiplying tools. A single subscription, no app for your customers and Nemi always ready to reply for you.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
Answers when you can't: peak hours, after hours, hands full
Handles the call and the booking fully autonomously
No audio recordings: privacy guaranteed
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How much Nemi saves your pet shop
Real numbers, with deliberately conservative assumptions: every figure is verifiable. That's why a pet shop recovers over 3.900€ per year.
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
≈ 36 missed calls per month: 35% become customers × 50€ average value.
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
Customers enrolled in the loyalty program spend ~10% more: we count only the margin on the incremental turnover, already net of rewards.
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 10 calls/day of 3 minutes · ~30% missed while serving at the counter · 4 grooming bookings a day to handle. Numbers deliberately on the low side: with more footfall the savings grow.
And beyond the numbers, all the benefits
Answer 24/7, even on Sundays and at lunchtime
No more leaving the customer at the counter for the phone
No customer lost to a busy line or unanswered rings
Grooming bookings and follow-ups collected automatically
Automatic «order arrived» notification: customers come by to pick up
Filters spam and sales calls
Professional image: you always answer, right away
Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
See pricingReady to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.