For fishmongers
Your fishmonger always fresh online too
Bring customers back and manage orders, loyalty and reviews from one place. With Nemi answering questions about the day's catch even when the counter is closed.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
Customers keep calling to ask what fresh fish I have today and I cannot answer everyone.
With Puntify: The Nemi AI assistant replies via chat and Telegram 24 hours a day about the day catch without taking your time.
On holidays the counter gets mobbed and handling orders by voice turns into chaos.
With Puntify: With online takeaway orders customers reserve their fish in advance and you prepare everything calmly.
My work is good but nobody finds me online and happy customers never leave a review.
With Puntify: The reviews and online presence tools collect customer feedback and improve your visibility on the web.
Puntify
The Puntify services that matter in this industry
Digital points loyalty
Reward regulars with a digital points loyalty program: no paper cards, everything on the phone with every purchase at the counter.
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Orders and product reservations
Take takeaway orders and reservations for fresh catch online, so customers set aside what they want with no queue at the counter.
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Nemi, AI assistant
Nemi answers by chat and Telegram 24/7 about availability, the origin of the fish and opening hours, even when the shop is closed.
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Reviews and social
Collect reviews and manage your online and social presence from the platform, so new customers can find and choose you.
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Queue Management
Ticket from a kiosk or smartphone and a turn monitor: no lines, a calmer wait and more efficient staff.
Learn moreWhy Puntify
Why fishmongers choose Puntify
One platform for loyalty, orders, AI assistant and reviews, with a single subscription. Customers install no app and you manage everything from one place. More sales, more returning customers and a reputation that keeps growing.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your fish shop
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a fish shop recovers over 8.000€ per year.
over 8.000€
Net earnings in one year
≈ 4×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 3.800€/year from calls recovered by Nemi and 7.000€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€10,800
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,750
- Net earnings in one year
- over 8.000€
1 · Calls recovered
Missed calls become customers at the counter
At peak time the phone rings unanswered: orders, availability and hours go unanswered and the customer goes elsewhere. Nemi Voce answers 24/7, even while you're serving at the counter.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 25€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back more often and spend more
With the loyalty program, whoever buys once comes back: points and rewards turn passing customers into regulars who raise the average ticket.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 12 calls/day of 3 minutes · ~35% missed while filleting and serving · average order 80€. Numbers deliberately on the low side: around the holidays the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even in the evening and on weekends
- No more interrupting fish preparation for the phone
- No customer lost to a busy line or unanswered rings
- Orders for dinners and parties collected automatically
- Automatic «order ready» notification: less waiting at the counter
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
No activation fee • Cancel anytime