Keep your bookshop alive
readers who come back
Help readers discover your titles, reward your regulars and answer every question with no app to install. Everything from one platform.
The most common headaches of running a business like yours — and how Puntify solves them.
Customers constantly ask if I have a title in stock and I have to leave the register to go check the shelves.
With Puntify: With the QR digital catalog customers browse available titles themselves, without making you leave the register.
I have regular readers who buy a book a week but I have nothing to thank them and make them feel at home.
With Puntify: The points loyalty program rewards regular readers on every book and makes them feel part of your bookshop.
I get requests for reading tips by message even in the evening when I am already closed and I can not reply.
With Puntify: The AI assistant Nemi answers via chat and Telegram 24 hours a day to requests and tips, even when the shop is closed.
The Puntify services that matter in this industry
Digital points loyalty
Reward customers who buy books with a digital points program, no paper cards, and bring readers back for their next story.
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Digital catalog via QR
Customers browse new releases, genres and recommendations by scanning a QR code, with a catalog always up to date on stock and prices.
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Nemi, the AI assistant
Nemi answers 24/7 via chat and Telegram on available titles, reading tips and orders, even outside opening hours.
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Reviews and social
Collect reviews and manage your online presence from the platform, promoting events, new releases and reading recommendations.
Learn moreWhy bookshops choose Puntify
Loyalty, catalog, AI assistant and reviews in one platform, with a single subscription. No separate tools: you keep readers loyal and give your bookshop a voice with no app to install.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
Answers when you can't: peak hours, after hours, hands full
Handles the call and the booking fully autonomously
No audio recordings: privacy guaranteed
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How much Nemi saves your bookshop
Real numbers, with deliberately conservative assumptions: every figure is verifiable. That's why a bookshop recovers over 3.000€ per year.
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
≈ 36 missed calls per month: 35% become customers × 50€ average value.
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
Customers enrolled in the loyalty program spend ~10% more: we count only the margin on the incremental turnover, already net of rewards.
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 250 working days/year · 10 calls/day of 3 minutes · ~30% missed while serving · 4 «book arrived» notices a day to send. Numbers deliberately on the low side: with a busier bookshop the savings grow.
And beyond the numbers, all the benefits
Answer 24/7, even in the evening and on holidays
No more interrupting counter service for the phone
No customer lost to a busy line or unanswered rings
Book orders and reservations collected automatically
Automatic «book arrived» notification: faster pickups, fewer copies in stock
Filters spam and sales calls
Professional image: you always answer, right away
Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
See pricingReady to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.