For toy stores
Everything for your toy store in one single platform
From loyalty to a digital catalogue, from the AI assistant to reviews: Puntify brings together everything your toy store needs in a single tool.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
Parents come in asking if I have a specific toy they saw online and I waste time searching the shelves in front of them.
With Puntify: With the digital catalog via QR customers see what you have in store and the toy details straight from their phone.
Customers buy from me at Christmas and then order toys online all year because there they get points and discounts.
With Puntify: The points loyalty program rewards every purchase and helps you keep customers even outside the Christmas season.
Before birthdays I get flooded with messages asking if I have a toy for a certain age and I cannot reply to everyone.
With Puntify: The AI assistant Nemi answers via chat and Telegram 24 hours a day and suggests the right toys by age, even in the evening.
Puntify
The Puntify services that matter in this industry
Digital points loyalty
Reward families who come back for every occasion with a digital points program, with no paper cards to print or lose.
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QR catalogue
Show your toys in a digital catalogue accessible via QR, with new arrivals and prices always current and no flyers to reprint.
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AI assistant Nemi
Nemi replies via chat and Telegram 24/7 about recommended age, brands and availability, helping parents even after hours.
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Reviews and social
Collect reviews and manage your online and social presence from the platform, to make your store known to local families.
Learn moreWhy Puntify
Why toy stores choose Puntify
One single platform handles loyalty, catalogue, the AI assistant and reviews without multiplying tools. A single subscription, no app for your customers and Nemi always ready to reply for you.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your toy store
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a toy store recovers over 9.000€ per year.
over 9.000€
Net earnings in one year
≈ 4.4×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 7.600€/year from calls recovered by Nemi and 5.300€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€12,900
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,950
- Net earnings in one year
- over 9.000€
1 · Calls recovered
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 50€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 15 calls/day of 3 minutes · ~30% missed while serving at the counter · 4 «product arrived» notices a day to send. Numbers deliberately on the low side: around Christmas and birthdays the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even in the evening and on weekends
- No more interrupting the sale for the phone
- No customer lost to a busy line or unanswered rings
- Bookings and availability requests collected automatically
- Automatic «product arrived» notification: faster pickups, less stock sitting idle
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
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