For wine bars and enotecas
Everything for your wine bar in one single platform
From bookings to your wine list, from orders to loyalty: Puntify brings together everything your wine bar needs in a single tool, with no app for your customers to install.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
On Saturday nights people show up without booking, the room fills up and customers leave because I have no tables left.
With Puntify: With online bookings customers reserve their own table and you know in advance how many covers to expect.
I change my wines by the glass almost every week and reprinting the paper menu every time wastes time and money.
With Puntify: With the digital menu via QR you update wines and prices in seconds and customers always see the correct list on their phone.
I have regulars who come every Friday but I have no way to reward them, so they end up trying the new wine bar nearby.
With Puntify: The points loyalty program rewards those who come back often and helps you keep your regulars instead of losing them.
Puntify
The Puntify services that matter in this industry
Online bookings
Take tasting and table bookings straight from your wine bar website, with no phone calls and a schedule that stays up to date in real time.
Learn more
QR wine list
Show your labels in a digital catalogue accessible via QR: tasting notes, vintages and prices always current, with no reprints at every change.
Learn more
Table and takeaway orders
Let customers order at the table, manage takeaway and sell your bottles online: every order arrives tidy and ready to fulfil.
Learn more
Digital points loyalty
Reward regulars who keep coming back for their wine with a digital points program, with no paper cards to print or lose.
Learn moreWhy Puntify
Why wine bars choose Puntify
One single platform handles bookings, wine list, orders and loyalty without jumping between tools. A single subscription, no app for your customers and the AI assistant Nemi always ready to reply.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your wine shop
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a wine shop recovers almost 9.000€ per year.
over 9.000€
Net earnings in one year
≈ 4.4×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 7.600€/year from calls recovered by Nemi and 5.300€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€12,900
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,950
- Net earnings in one year
- over 9.000€
1 · Calls recovered
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 50€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 9 calls/day of 3 minutes · ~35% missed while serving at the counter · average ticket 85€. Numbers deliberately on the low side: around the holidays and with corporate clients the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even in the evening and on weekends
- No more interrupting counter consultations for the phone
- No customer lost to a busy line or unanswered rings
- Orders for crates and gift boxes collected automatically
- Bookings for tastings and events handled worry-free
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
Get started
Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
No activation fee • Cancel anytime