Your repair shop,
lifts always busy
Take service requests online, build driver loyalty and manage reviews and social from one place. More scheduled appointments, fewer phone calls.
The most common headaches of running a business like yours — and how Puntify solves them.
I am under a car with greasy hands and the phone rings to book a service.
With Puntify: With online bookings customers set their own service appointment and you stay focused on the job.
Customers message after hours asking for quotes or whether the car is ready and get a late reply.
With Puntify: The Nemi AI assistant answers on the phone, chat and Telegram 24/7, handling requests even when the garage is closed.
I do good work but online you only find the few negative reviews from unhappy customers.
With Puntify: Puntify helps you collect reviews from satisfied customers and improve your online presence.
The Puntify services that matter in this industry
Online appointments
Customers book services, tyres and repairs from your website around the clock, organising the workshop with no idle gaps, even during the seasonal tyre-change peak.
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Points loyalty
Reward customers who return for services and maintenance with a digital points programme, with no paper cards to manage.
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Nemi AI assistant
Nemi answers customers via chat and Telegram 24/7 about timing, costs and availability, even when you are under a car.
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Reviews and social
Collect reviews from happy customers and manage your online and social presence from the platform.
Learn moreWhy auto repair shops choose Puntify
Appointments, loyalty, AI assistant and online reputation in one platform, with a single subscription. A better-organised workshop and customers who return for every service.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
Answers when you can't: peak hours, after hours, hands full
Handles the call and the booking fully autonomously
No audio recordings: privacy guaranteed
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How much Nemi saves your workshop
Real numbers, with deliberately conservative assumptions: every figure is verifiable. That's why an auto repair shop recovers over 8.000€ per year.
Missed calls become workshop appointments
With your hands under a car you can't answer, and whoever calls for a service books elsewhere. Nemi Voce answers 24/7 and schedules the jobs.
≈ 45 missed calls per month: 35% become customers × 130€ average value.
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
Customers come back for every job
With the loyalty program and reminders (service, inspection, tire change), customers come back on time: more scheduled jobs, fewer cars lost.
Customers enrolled in the loyalty program spend ~10% more: we count only the margin on the incremental turnover, already net of rewards.
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 250 working days/year · 12 calls/day of 3 minutes · ~30% missed while working · 5 «car ready» notices a day to send. Numbers deliberately on the low side: with a busier workshop the savings grow.
And beyond the numbers, all the benefits
Answer 24/7, even at night and on weekends
No more interrupting repairs for the phone
No customer lost to a busy line or unanswered rings
Bookings and follow-ups collected automatically
Automatic «car ready» notification: more turnover, fewer cars parked
Filters spam and sales calls
Professional image: you always answer, right away
Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
See pricingReady to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.