For sporting goods stores
The all-in-one tool for your sporting goods store Loyal customers and a catalogue always up to date
Build loyalty among athletes, showcase your whole range and answer every question from a single platform. No app to install.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
Customers come to try on running shoes in store and then order them online for less, leaving me only the effort of the advice.
With Puntify: With the points loyalty program you reward those who buy from you in store, giving a concrete advantage over buying online.
Customers keep asking whether I have a certain size or model, and I have to leave the register to go check the stockroom.
With Puntify: With the digital catalog via QR customers check models, sizes and availability from their phone, without making you leave the register.
I get many questions in the evening about products and availability, but when I am closed I cannot answer and I lose sales.
With Puntify: The Nemi AI assistant answers via chat and Telegram around the clock about products and availability, even after hours.
Puntify
The Puntify services that matter in this industry
Digital points loyalty
Reward customers who buy gear and apparel with a digital points loyalty programme. No paper cards, everything on the customer's phone.
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Digital catalogue via QR
Show gear, sizes and new arrivals in a digital catalogue customers open with a QR. Update prices and stock in real time, no reprints.
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Nemi, the 24/7 AI assistant
Nemi answers questions about products, sizes and availability via chat and Telegram, day and night. Customers get advice even when the store is closed.
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Reviews and online presence
Collect reviews and manage your social channels from the platform. Showcase products and your sports community to attract new customers.
Learn moreWhy Puntify
Why sporting goods stores choose Puntify
Loyalty, catalogue, AI assistant and reviews in one platform, with a single subscription and no app for customers. You bring athletes back and keep your range always visible.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your sporting goods store
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a sporting goods store recovers over 9.000€ per year.
over 9.000€
Net earnings in one year
≈ 4.4×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 7.600€/year from calls recovered by Nemi and 5.300€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€12,900
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,950
- Net earnings in one year
- over 9.000€
1 · Calls recovered
Missed calls become customers in the store
Product availability, hours, prices: whoever gets no answer on the phone buys online or from a competitor. Nemi Voce always answers and brings the customer into the store.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 50€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back and buy more
With the loyalty program you turn one-time buyers into regulars: points and rewards bring customers back and grow the average ticket.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 300 working days/year · 14 calls/day of 3 minutes · ~30% missed while serving at the counter · 4 «item arrived» notices a day to send. Numbers deliberately on the low side: during seasonal peaks the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even in the evening and on weekends
- No more interrupting the sale for the phone
- No customer lost to a busy line or unanswered rings
- Bookings and requests about sizes and models collected automatically
- Automatic «item arrived» notification: faster pickups, less stock sitting idle
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
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