For real estate agencies
Your agency always reachable for every client
Take appointment requests online, always answer questions, and get found with reviews. All from one platform.
The everyday problems
The most common headaches of running a business like yours — and how Puntify solves them.
I get viewing requests at all hours and arranging appointments for each property takes me half a day.
With Puntify: With online booking clients set their own viewings in available slots, without endless calls and back and forth.
People ask about listings at all hours and if I do not reply right away they turn to another agency.
With Puntify: The AI assistant Nemi answers customers via chat and Telegram 24 hours a day to the first questions about properties, so you do not lose leads.
People looking for a home choose the agency based on trust, but online there are no reviews from those who relied on me.
With Puntify: Puntify manages reviews and online presence so you collect feedback from satisfied clients and strengthen your credibility.
Puntify
The Puntify services that matter in this industry
Online appointments
Clients book appointments and viewings from your site whenever they want, so you manage your schedule without chasing the phone.
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Digital loyalty points
Reward those who refer new leads or return for other services with a digital points program, with no paper cards.
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Nemi AI assistant
Nemi answers 24/7 via chat and Telegram to property enquiries and captures leads, even after hours.
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Reviews and social
Build your agency's reputation with reviews and a curated online and social presence from the same platform.
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Queue Management
Ticket from a kiosk or smartphone and a turn monitor: no lines, a calmer wait and more efficient staff.
Learn moreWhy Puntify
Why real estate agencies choose Puntify
Appointments, lead management, AI assistant and reviews in a single platform, with one subscription. Clients book and message you without installing any app. So no enquiry goes unanswered.
Never miss a call, even at your busiest
When you're swamped or the phone rings while you're serving a customer, Nemi — the AI phone assistant — answers for you (or for the cashier, the receptionist, whoever's at the counter). It handles the call entirely on its own, gives information and takes the booking, 24/7. You stop losing customers and your staff stays focused on the person in front of them.
- Answers when you can't: peak hours, after hours, hands full
- Handles the call and the booking fully autonomously
- No audio recordings: privacy guaranteed
Case study
How much Nemi saves your real estate agency
Estimates based on deliberately conservative assumptions: every figure is verifiable. That's why a real estate agency recovers over 35.000€ per year.
over 35.000€
Net earnings in one year
≈ 16×Return on investmentThe math, fully transparent
- Estimated annual savingsThe sum of 30.200€/year from calls recovered by Nemi and 7.200€/year from the loyalty programme: the breakdown is in the two cards below.
- ~€37,400
- Puntify cost (platform + Nemi Voce pay-as-you-go + rewards)
- −€2,390
- Net earnings in one year
- over 35.000€
1 · Calls recovered
Missed calls become acquired customers
A quote or a request you can't call back is a lost customer. Nemi Voce always answers, qualifies the request and schedules the appointment, even after hours.
- 36missed calls/month
- 35%become customers
- 13new customers/month
- 200€average value
You pay for Nemi Voce only as you go, on the actual minutes of conversation: no fixed fee.
2 · Loyal customers
Customers come back and recommend you
With the loyalty program, customers come back for new jobs and bring you new contacts: steadier relationships and more recurring revenue.
- loyalty active
- +10%average spend
- more repeat visits
Conservative assumption: 40% enrolled, 60% active, +10% spend.
Conservative assumptions: 260 working days/year · 8 calls/day of 4 minutes · ~35% missed while on a viewing or in negotiation · 3 «appointment confirmed» notices a day to send. Numbers deliberately on the low side: with a busier agency the savings grow.
And beyond the numbers, all the benefits
- Answer 24/7, even in the evening and on weekends
- No more interrupting a viewing or a negotiation for the phone
- No buyer lost to a busy line or unanswered rings
- Visit requests and follow-ups collected automatically
- Automatic «appointment confirmed» or «new property» notification
- Filters spam and sales calls
- Professional image: you always answer, right away
- Privacy-first: zero audio recordings
How much would all this cost from separate vendors?
Do the math: one software for bookings, one for orders, one for loyalty, the digital menu and an assistant that answers your customers. Usually that means several subscriptions, several vendors and costs that add up every month. With Puntify you get everything in one platform, with a single subscription.
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Ready to digitalize your business?
Activate Puntify and manage bookings, orders and loyalty from a single platform.
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