Klantenbinding: punten en beloningen

Introductie

0:00 Let's see how to run a digital loyalty programme with Puntify: no paper cards, customers collect points on their phone and come back for rewards.

Bepaal hoeveel punten een euro oplevert

0:09 Open Loyalty rewards and, in the Settings tab, choose how many points each euro earns. Here one euro is worth one point, credited instantly at the till.

Maak een beloning aan

0:20 Next, create your rewards: a title, a short description and the points needed. For example, a glass of Pignoletto for forty-five points.

Geef punten aan de kassa

0:30 At the till, open Scan and point the camera at the customer's QR code. Pick the service, enter the amount and confirm: the points are already on their account.

Volg je klanten

0:41 In Clients you see each person's points, visits and average spend, and spot who's a regular and who hasn't been back for a while. When a client reaches the threshold, they're notified and redeem the reward in store.

0:55 Try Puntify loyalty in your business. Get started at puntify.it.